Vancouver, BC

Eric Joseph Lee

AI Practitioner & Creative Technologist

I design and build AI-native products, complex workflow systems, and the trust layers that make AI safe to use in the real world.

Everything

Project overview — Card Security Locking & Reporting

Central 1

Card Security: Locking & Reporting

Case Study

Designed advanced card-locking controls and a streamlined lost/stolen reporting flow for Central 1's banking platform — serving 295+ Canadian financial institutions. Took the feature from stakeholder discovery through pixel-perfect developer handoff in three weeks.

30%

Workflow streamlined

20%

Support calls reduced

3 weeks

Start to handoff

UX DesignFeature DesignFintechAccessibility
Project overview — 3-Sided Volunteer Matching Platform

MeaningfulWork

3-Sided Volunteer Matching Platform

Case Study

Led design of a web platform connecting skilled volunteers, nonprofits, and corporate clients for pro-bono collaboration. Took the product from research through shipped beta in four months — covering three distinct user portals, a full design system, and 26 usability test participants across all user groups.

250

Volunteer accounts

170

Nonprofit accounts

5

Corporate clients

Product Design3-Sided PlatformUser ResearchUsability Testing
Project overview — 7 finance calculators, 2-week sprint

Central 1

Finance Calculators Visual Re-Vamp

Case Study

Redesigned seven financial calculators — Mortgage, Retirement, Education Savings, RRIF, TFSA, and Foreign Exchange — used across 300+ Canadian credit unions. Extended Central 1's Forge 2.0 design system with new calculator-specific components, moving from a dated dark-themed UI to a clean, modern, accessible experience.

7

Calculators redesigned

300+

Credit union clients

2 weeks

Research to final design

UI DesignDesign SystemsAccessibilityFintech

ProtoPie (internal research program)

AI Reliability Architecture

ProtoPie (internal research program)

AI Reliability Architecture

Research

A structured research program evaluating AI coding tools across five prompting strategies using SUS, UES-SF, and UEQ evaluation frameworks — running AI self-evaluation and human evaluation in parallel. The key finding: AI inflates its own output quality by up to 30 points versus human scoring. Synthesized into a practical framework defining the instruction, constraint, and feedback layers required before AI outputs can be safely delegated to end users.

5

Prompting strategies tested

30 pts

AI vs human quality gap

3

Evaluation frameworks (SUS, UES-SF, UEQ)

AI ResearchEvaluation FrameworksPrompt EngineeringCreative Technologist
ProtoPie Kinetics — tracking a tennis racket in real time

ProtoPie

ProtoPie Kinetics

Shipped Product

Led ProtoPie Kinetics end-to-end as Product Manager and designer — defining scope, assembling a team of 5, managing weekly delivery cadence, coordinating sign-offs across QA, Legal, Security, and Marketing, and shipping a live product in 3 weeks. Kinetics maps physical object motion (attaching sensors to real objects like a tennis racket, plane model, or toy) to ProtoPie prototype interactions in real time. Made the deprecation call a month later when adoption data didn't support continued investment.

3 weeks

Zero to shipped

5

Team members coordinated

4

Sign-off streams (QA, Legal, Security, Marketing)

Creative TechnologistInteraction DesignMotion

Omnia Consulting (Freelance)

Production AI Agent Systems

Omnia Consulting (Freelance)

Production AI Agent Systems

Shipped Product

Designed and built three production AI agents for Omnia Consulting clients: a 24/7 FAQ bot and two RAG-powered coaching assistants grounded in 75 real session transcripts. Deployed on self-hosted infrastructure with no cloud dependency — Cloudflare tunnel, watchdog process, and documented recovery procedures. These are running systems, not demos.

3

Production AI agents deployed

75

Session transcripts indexed (RAG)

24/7

Uptime — no cloud dependency

AI AgentsRAGPrompt EngineeringWorkflow Automation

Omnia Consulting (Freelance)

Coaching Business Automation Suite

Omnia Consulting (Freelance)

Coaching Business Automation Suite

Shipped Product

Built a full automation stack for a coaching business client at Omnia Consulting: smart client onboarding that eliminates manual CRM entry, AI-powered meeting note processing that turns Zoom calls into structured Notion summaries, and a proactive reminder system that reduced missed appointments by 40%. Three interconnected systems built in Make.com — total admin overhead cut from 6+ hours/week to near zero.

40%

Reduction in missed appointments

12 hrs

Admin time saved per month

100%

New clients handled automatically

Workflow AutomationAI AgentsPrompt EngineeringFreelance
42Dot in-vehicle HMI — navigation, music, and AI features
NDA

42Dot (via ProtoPie)

Automotive HMI — Gleo AI

Shipped Product

Designed advanced in-vehicle HMI interaction prototypes for 42Dot, Hyundai's autonomous driving and urban mobility subsidiary. Work contributed to the concept and injection point of their Gleo AI project — the AI layer within their mobility platform. Built using ProtoPie Connect to bridge real hardware inputs with the prototype, enabling true-to-hardware demo experiences for executive and stakeholder review.

Gleo AI

AI system contribution

ProtoPie Connect

Hardware-integrated demos

HMI

In-vehicle interface design

Interaction DesignAutomotiveAI AgentsCreative Technologist

Andel (via ProtoPie)

Drug Subscription Platform

NDA

Andel (via ProtoPie)

Drug Subscription Platform

Shipped Product

Designed interaction flows for Andel's pharmaceutical drug subscription platform — a mobile app handling medication management, recurring prescription flows, and health-critical user journeys. Navigated the high-stakes constraints of medical UX: clear affordances, trust signals at every confirmation step, and fail-safe flows for potentially irreversible actions.

Pharma

Healthcare / drug subscription

High-stakes

Medical UX constraints

NDA

Details shared on request

Interaction DesignPrototypingCreative Technologist
Lloyd's Bank — upcoming payments flow

ProtoPie

Enterprise Interaction Prototypes

Shipped Product

Built high-fidelity interactive prototypes for enterprise clients at ProtoPie across fintech, civic tech, sports, media, and home services verticals. Work ranged from AI-integrated customer simulation for Thumbtack to video-heavy animation prototypes for MLB's app and TV redesign — each translating complex interaction briefs into testable, pixel-precise demos for C-suite and stakeholder review.

6+

Enterprise clients

AI-integrated

GPT-4o in Thumbtack prototype

C-suite

Primary demo audience

Interaction DesignAI AgentsCreative TechnologistPrototyping
eVTOL cockpit HMI — Joby S4 / Microsoft FlightFX integration

ProtoPie

ProtoPie Showcase & Tutorials

Creative

A collection of showcase prototypes built to demonstrate ProtoPie's interaction capabilities — including an official fintech bank app series with 3 published YouTube tutorials and 4 written articles (chapters 3–4 coming), an eVTOL aviation HMI demo based on the Joby S4, a CAR HMI dashboard using ProtoPie Connect for hardware integration, and a crypto trading app. These range from published educational content to conference-quality demos.

4

Showcase prototypes

3 videos

Published YouTube chapters (3–4 coming)

4 articles

Published on protopie.io

Interaction DesignMotionAutomotiveCreative Technologist
ProtoPie Connect — custom plugin running alongside a prototype
NDA

ProtoPie

ProtoPie Connect — AI Plugin Authoring Harnesses

Shipped Product

Wrote bespoke skill.md harness documents for enterprise clients in IoT and automotive — enabling designers and engineers to vibe-code custom ProtoPie Connect plugins without deep JavaScript knowledge. One client used an ESP32 microcontroller. Each document combines the ProtoPie Connect API spec, client hardware context, code constraints, and few-shot examples into a single AI-ready context file.

4

Harness layers per doc

0→✓

Plugin code in one pass

AI AgentsPrompt EngineeringCreative TechnologistInteraction Design